Protel Technologies is a leading provider of telecom and security solutions, serving Penticton, Kelowna, Vernon, and surrounding areas of BC. We are rated #1 in the Okanagan for delivering reliable, high-quality communication and security systems.

At Protel, we partner with trusted brands to ensure you receive top-tier products and expert service. Whether you need to upgrade your communications, enhance security, or optimize your network infrastructure, we deliver customized solutions to fit your business needs.

At PROTEL, we specialize in delivering reliable, cloud-based communication solutions that keep your business connected 24/7. With over 30 years of combined telecom experience, we provide cutting-edge phone systems tailored to meet the evolving needs of businesses throughout the Okanagan.

We are proud to offer Elevate, a comprehensive cloud-based communication platform that seamlessly integrates phones, meetings, chat, SMS, contact centers, and archiving into a single, powerful system. Whether you need to equip a new business with a full communication suite, connect multiple locations under one system, or transition from traditional to cloud-based telephony, we have the expertise to make it happen.

Our team of experts ensures smooth installation and ongoing support for businesses of all sizes. At PROTEL, we guarantee high-quality products and exceptional service—so you can focus on what matters most: running your business efficiently.

Key Features of Elevate

Cloud-Based Telephone Systems

• Reliable, feature-rich business phones with HD voice, call forwarding, voicemail-to-email, auto attendants, and mobile app integration, ensuring seamless communication from anywhere.

Seamless Collaboration

• Work from anywhere with powerful communication tools, including HD video conferencing, team chat, screen sharing, and SMS. Host virtual meetings with up to 200 participants, ensuring smooth collaboration across teams and locations.

Cloud-Based Backup & File Sharing

• Securely store, share, and back up important files in the cloud. With real-time file sync and recovery, you can quickly restore lost data and keep your business running without interruptions.

Enterprise-Grade Security & Compliance

• Protect your communications and data with advanced security features, including email encryption, threat protection, secure archiving, and compliance with industry regulations. Elevate ensures your business meets strict security standards while safeguarding sensitive information.

Protel Technologies offers a full range of headsets, conference phones, paging systems, and loudspeaker solutions for businesses of all sizes. We work with multiple manufacturers to provide the best equipment for your specific needs.

Our expert team ensures seamless installation, backed by a 100% satisfaction guarantee. Whether you need a system for clear communication, announcements, or collaboration, we have the right solution for you.

ProTel Technologies provides reliable and secure systems designed to protect your buildings and ensure that only authorized personnel can enter. Our access control solutions give businesses full control over facility entry, helping safeguard employees, assets, and sensitive areas. By integrating door readers, controllers, intercoms, credentials, and management software, we offer a complete and seamless approach to managing who can access your spaces.

We offer two trusted brands, each chosen for reliability, functionality, and ease of use:

• Mircom – This highly dependable intercom system integrates seamlessly with IP video recording solutions, allowing for real-time monitoring. Mircom provides alerts for critical events such as “Door Held Open” or “Door Forced Open,” enabling businesses to respond quickly to potential security incidents. Its robust features make it ideal for organizations requiring advanced oversight.

• Ubiquiti – A cost-effective and feature-rich solution, Ubiquiti’s cloud-managed system features a user-friendly interface and supports multiple credential types, including RFID cards, key fobs, smartphones, and biometrics. This flexibility makes it a scalable option for businesses of all sizes, from single-entry offices to multi-location facilities, while keeping costs manageable without sacrificing performance.

At ProTel, we handle every aspect of your system, from initial sales and design to installation and ongoing support. Our expert team customizes each solution to match your specific security requirements, ensuring smooth operation and long-term reliability.

ProTel Technologies provides high-quality systems designed to enhance security for both businesses and homes. We specialize in CCTV surveillance installation, maintenance, and support, ensuring that every system we deploy operates reliably and delivers peace of mind. Our goal is to help clients monitor their premises effectively, prevent security incidents, and maintain a safe environment for employees, residents, and visitors alike.

We offer two industry-leading brands, each selected for performance, reliability, and ease of use:

Avigilon – A premium surveillance solution featuring advanced AI-driven analytics. Avigilon cameras include facial recognition, license plate recognition, and object detection, allowing for detailed and precise monitoring. The system provides crystal-clear imaging, even in challenging environments, helping businesses and property owners respond quickly to any security concerns. Avigilon is ideal for organizations seeking a high-end, feature-rich solution with enhanced analytical capabilities.

Ubiquiti – A cost-effective, cloud-managed option that is intuitive and easy to operate. Ubiquiti’s UniFi cameras offer high-definition video, remote access, and smart motion detection. This makes them a versatile choice for growing businesses or properties requiring a scalable and user-friendly surveillance system. The cloud-based platform allows for seamless monitoring from anywhere, keeping you connected to your security at all times.

ProTel Technologies specializes in high-performance structured cabling solutions designed to meet and exceed today’s industry standards. Our cabling installations are clean, organized, and efficient, with every cable carefully dressed, terminated, and labeled to ensure seamless integration across your network, communication systems, and low-voltage infrastructure. With attention to detail and adherence to best practices, we deliver reliable systems built to last.

Structured cabling projects involve multiple components that must work together flawlessly. From data cabling to voice and paging systems, every element of your infrastructure requires careful planning and professional installation. At ProTel, we design and implement solutions that not only meet your current requirements but also allow room for future growth. This forward-thinking approach ensures your business can expand and adapt without the need for costly and disruptive rewiring.

Cabling Services We Offer:

• Data Cabling – High-speed CAT6 and fiber optic LAN solutions to support fast, reliable network connectivity.

• Paging Wire – Dependable wiring infrastructure for overhead paging and intercom systems.

• Voice & Telephone – Clear and consistent connections for business communication systems.

• Low-Voltage Wiring – Safe, efficient power and control wiring for a variety of applications.

A fast, secure, and reliable network is the backbone of any modern business. ProTel Technologies provides comprehensive wired and wireless network solutions, covering everything from initial setup and network installations to troubleshooting and ongoing support. Whether you need a completely new network, upgrades to your existing system, or expert diagnostics, our team ensures your infrastructure runs efficiently and securely.

Many businesses rely heavily on wireless networks, but improper security configurations can leave sensitive data vulnerable to unauthorized access and cyber threats. Our experienced technicians ensure your network is properly secured, combining advanced security practices with practical, user-friendly solutions. This approach helps protect your business, your employees, and your clients while maintaining seamless connectivity throughout your operations.

A disorganized or cluttered server room can lead to unnecessary downtime, increased troubleshooting complexity, and reduced overall efficiency. ProTel specializes in clean, organized network setups, eliminating messy cabling and inefficient configurations. Our structured approach ensures your network infrastructure is optimized for both performance and long-term reliability, reducing maintenance headaches and downtime.

Our Networking Services
ProTel provides comprehensive network support and solutions to keep your business connected and secure. Our offerings include:

• Full Network Support & Maintenance – Ongoing technical support to keep your systems running smoothly

• Wired & Wireless Networking – Expert design, installation, security, and troubleshooting tailored to your environment

• New Network Implementations – Custom-built network installations designed to meet your unique business requirements

• Network Cleanup & Optimization – Organizing messy cabling and improving server room efficiency

• Performance Enhancements – Boosting speed, reliability, and overall network efficiency